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![]() CONFERENCE AGENDA
Track Sessions
Wednesday, October 03, 2007
RegistrationPre-Conference Workshops Thursday, October 04, 2007
Concurrent Sessions 1:30 PM - 2:15 PMConcurrent Sessions 2:20 PM - 3:05 PM Concurrent Sessions 3:45 PM - 4:30 PM Concurrent Sessions 4:35 PM - 5:20 PM Friday, October 05, 2007
Concurrent Sessions 10:00 AM - 10:45 AM Concurrent Sessions 10:50 AM - 11:35 AM Concurrent Sessions 11:40 AM - 12:20 PM
Wednesday, October 03, 2007
9:00 AM Registration Opens Sponsored by ![]() Pre-Conference Workshops 10:00 AM - 12:30 PM Automate & Accelerate: Setting the Course for ATM Transformation Not your ordinary presentation, Automate and Accelerate: Setting the Course for ATM Transformation will put you in the driver's seat as you kick off your conference experience. Hear what your customers REALLY think about their banks via videotaped "man on the street" interviews, and discuss how you can really create loyalty with an increasingly fickle customer base. Test drive the world's first bulk cash and check deposit ATM and see how Automated Teller Safes can increase efficiency in your branches. See for yourself how the ATM quickly accepts up to 50 checks at once deposited directly into the slot, and learn how your ATMs can personalize marketing messages to your individual customers. Also in the workshop, you'll hear from Wincor Nixdorf's US banking executives about the top trends and technology innovations driving change in banks' ATM strategies. Alan Walsh Vice President Wincor Nixdorf USA Sponsored by: ![]() 10:00 AM - 12:30 PM Elevating Your Prepaid Program to the Next Level As one of the fastest growing areas of electronic payments, prepaid is a hotspot and promises to be a potential revenue-cash cow for banks and financial institutions. In this workshop, you will learn about the history of prepaid, the current climate, and perspectives of everyone in the prepaid value chain. Against this backdrop, insights will be provided to make your prepaid program more successful. Marilyn Bochicchio President and Executive Director Network Branded Prepaid Card Association Sarah Grotta EVP, Business Development Springbok Services Brad Hansen EVP Metapay Sheree Herr VP, Licensing & Partner Sales American Express Incentive Services Terrence P. Maher Attorney Baird Holm LLP Talbott Roche SVP, Product Development & Marketing Blackhawk Network 10:00 AM - 12:30 PM Using Debit Portfolio Data to Better Manage Fraud Risk & Loss Debit industry players must begin to use their own data as effectively as fraudsters to regain the upper hand and manage debit fraud. Many fraud-related decisions today are just shots in the dark - made without the business intelligence that lies buried in portfolio data. The challenge is to extract, organize and analyze volumes of data in a way that yields actionable outputs. In this workshop, debit issuers and processors can learn:
Jeff Trachtman VP, Fraud Risk Analysis Analytic Innovations LLC 2:00 PM - 2:45 PM Keynote: Delivering the WOW Experience: Self-Service Convenience Extending Brand and Customer Loyalty Hear how 'America's Most Convenient Bank' uses self-service to deliver a WOW experience, grow same store sales and increase core deposits. This presentation will describe how self-service and payments complement the branch and customer value proposition. Key themes will include:
Jack Allison Director, Complementary Store Services Commerce Bank 2:45 PM - 3:30 PM Keynote: Debit, Innovation and Relationships: A New Dimension of Performance Technology is a key driver behind the electronic revolution in the card marketplace. As such, MasterCard Worldwide, a true leader in the field, will discuss the ever-evolving technology practices along with the speed, convenience, flexibility and security of electronic payments and how that is fueling the displacement of cash and check; as well as the movement away from paper-based forms of payments and how this is creating significant opportunities for the industry. Ann Camarillo Executive Vice President, U.S. Market Development MasterCard Worldwide 3:30 PM - 4:00 PM Refreshment Break in Foyer 4:00 PM - 5:00 PM Analyst Panel: Winners & Losers What EFT networks are well-positioned to flourish in both the debit and the online world? What are the growth opportunities for prepaid and who will be the eventual "winner?" These and other questions will be answered by our panel of analyst experts, who will take the hottest topics of the year and "debate" them, in a pro/con style session. This one can't be missed! Moderator: Tony Hayes Conference Chairman Panelists: Andrew Dresner Director Oliver Wyman Financial Services Sanjay Sakhrani SVP and Analyst, Specialty Finance, US Equity Research Keefe, Bruyette & Woods 5:00 PM - 7:00 PM Opening Night Reception and Exhibit Hall Opening Sponsored by: ![]()
Thursday, October 04, 2007
Continental Breakfast 8:15 AM - 8:30 AM Chairman's Opening Remarks Tony Hayes Conference Chairman 8:30 AM - 9:15 AM Keynote: Driving Deposit Sales, Share and Value Bank of America opens more new checking accounts than any other bank in the country and maintains #1 deposit market share in its footprint and is #1 in Debit Card purchase volume. Hear some of the reasons behind that success, including how it leverages its innovative product offering and dominant distribution network to help create a compelling customer value proposition. You will learn how a diverse set of products and features can drive increased customer household profitability. This session will leave you with insight into how a large institution has leveraged major national programs and the power of its brand in tandem with specific market insights to drive customer loyalty and shareholder value. Christopher Deville Finance Executive - Checking & Debit Bank of America 9:15 AM - 10:00 AM Keynote: Leveraging Debit to Expand Into Credit: The Future of Cards One of the largest debit card provider in the nation just became the newest credit card issuer. Please join Russell Randolph, head of Wachovia's debit card strategy, to learn about the opportunities and challenges Wachovia Debit Card uncovered through their consumer credit card launch and how the company is positioning itself for the future Russell Randolph Consumer/Small Business Debit Product Executive Wachovia Card Services 10:00 AM - 10:30 AM Networking Break 10:30 AM - 11:15 AM Keynote: Developing Partner Strategies Developing a partner strategy to achieve mutual growth and success is a common strategic initiative. This session will explore a nontraditional approach to this strategy by providing an alternative insight into maximizing your partners - by connecting your partners to each other to reach unique, volume driven and cost effective opportunities. Using China Union Pay as one such example, Discover Network will show how connecting your partners can help you build revenues in areas you may not have been able to tap into on your own. You will leave this session challenged to think outside the box for a fresh approach. Gloria Colgan SVP Discover Financial Services 11:15 AM - 12:00 PM Keynote: From Payment Transactions to Interactions: The New Meaning of "Service Excellence" Know your customer' is an overworked business maxim, but businesses ignore its pithy wisdom at their peril. Hear why consumer expectations for personalized business relationships are higher than ever, and why you must leverage the information inherent in your payments channel to do more for your customer. This session will address payments industry convergence and describe scenarios for using consumer data to provide robust, targeted product and service responses. Rahul Gupta Group President, Payments Fiserv 12:00 PM - 1:00 PM Industry Innovation Session: What Drives Profits with Debit Rewards (and What Doesn't!) Debit rewards are a hot topic today, but what really drives incremental profits? Our research and case studies show debit rewards require a very different model than credit cards rewards. In this session, you will see what makes debit drives rewards program success:
Bob Giltner President Furnace, Giltner and Associates Sponsored by ![]() 12:00 PM - 1:00 PM Lunch 1:00 PM - 1:30 PM Dessert in Exhibit Hall Concurrent Sessions 1:30 PM - 2:15 PM 1:30 PM - 2:15 PM ATM Track Cross Channel Integration: Keys to Superior Customer Service and Business Growth New opportunities for financial service providers exist everyday but the environment is also becoming more complex. Recent studies have shown that consumers want access to banking products and services whenever and wherever they need them. This session will provide insight into what customers are demanding and discuss how leveraging a shared interaction between your self-service delivery channels and other touch points can improve customer satisfaction and retention. This session will also discuss how this can be achieved while at the same time growing your base of highly profitable customers and increasing wallet share. Moderator: Keith Lewis Director, Software & Services Marketing Diebold Panelists: Jim Block Director, Global Advanced Technology Diebold, Inc. Jackie Cook VP & Assistant Director of Affiliate Branch Operations Zions Bancorporation Ralph Lindsey SVP, Retail Automation Union Bank of California 1:30 PM - 2:15 PM Debit Track Big Opportunities for Card Payments in the Small Business Marketplace Small businesses are set to spend more than $5 trillion in the U.S. in 2007. Capturing a bigger slice of this enormous opportunity will require a better understanding of the payment needs of the 25 million U.S. small businesses. Visa has performed detailed segmentation and analysis in order to learn more about where and how small businesses want to pay. These insights are enabling innovative financial institutions to offer more sophisticated and comprehensive payment solution sets - which include business prepaid, debit and credit - specifically designed to help small businesses reap the many benefits of migrating spending from paper to plastic. Lynn Heitman SVP, Credit & Debit US Bank Raghav Lal SVP, Small Business Products VISA USA 1:30 PM - 2:15 PM Prepaid Track Economics of Prepaid Cards This session will examine the present state of the prepaid industry and make predictions about the future with respect to products, players and opportunities. The economics of the prepaid business will be analyzed in terms of revenue drivers (fees, interchange, breakage) and costs (cards, processing expenses, marketing and customer service), concluding with recommendations to increase prepaid profits. Matt Kerper VP, Prepaid Parago, Inc. 1:30 PM - 2:15 PM Emerging Payments Track Mobile Payments Panel This session takes a deeper look into the mobile payments marketplace and opportunities and the likely ways in which adoption is and will be occurring. Moderator: Chris Allen Senior Manager Dove Consulting 2:15 PM - 2:20 PM Session Change Break Concurrent Sessions 2:20 PM - 3:05 PM 2:20 PM - 3:05 PM ATM Track ATM Deposit Automation With the fast pace of today's consumers and technology, ATM Deposit Automation is swiftly taking over the industry. Consumers are more savvy and demand faster and more automatic transactions - thereby introducing the envelop-less ATM deposit. Here from the trailblazer, Wells Fargo, as they discuss the trials, tribulations and ultimate successes in converting their existing inventory into the 21st century. Jonathan Velline SVP Wells Fargo & Company 2:20 PM - 3:05 PM Debit Track Driving Cardholder Profitability Via A Merchant Network As issuers struggle to differentiate their debit and credit card rewards programs, downward pressure on interchange rates are also complicating the financial metrics that have traditionally enabled such programs. As a partial solution, banks have begun forming coalitions of non-competing retailers that underwrite card issuers' rewards funding in exchange for exclusive co-marketing exposure to bank customers. Is this type of arrangement really a win-win for both parties? In March 2007, Citizens Bank and Vesdia Corporation launched the largest bricks-and-mortar merchant coalition in the U.S., featuring more than a dozen national brands and nearly 11,000 physical locations. This session will feature key metrics from the program, in an effort to outline the hard and soft benefits to merchant networks and determine if the coalition rewards model has legs. Peter Davis President & CEO Vesdia William L. Koleszar SVP Citizens Bank 2:20 PM - 3:05 PM Prepaid Track Prepaid Reload Networks Prepaid card spend grew by some reports at 53% last year with several segments growing much faster. Many argue that the key to prepaid cards becoming a mainstream payment vehicle will be the ability for cardholders to load cash and checks to their cards. While Green Dot and Blackhawk have been providing reload capabilities at retail locations for some time, both MasterCard and Visa have recently launch their own competing reload networks. Is their really a need for competing reload networks? Will card issuers participate in all of the reload networks or just one? What does all of this mean for prepaid cardholders and what should they expect from reload networks in the future. This session will take a deeper look into the future of prepaid reload networks. Moderator: Doug Dwyre SVP, Product & Business Development - Prepaid & Loyalty First Data Commercial Services Panelists: Mark Troughton President, Cards & Network Green Dot Financial Network Talbott Roche SVP, Product Development & Marketing Blackhawk Network Mike Wells Senior Director, Financial Services Incomm 2:20 PM - 3:05 PM Emerging Payments Track Alternative Card Based Payments Lee Manfred Partner First Annapolis Consulting 3:05 PM - 3:45 PM Networking Break in Exhibit Hall Concurrent Sessions 3:45 PM - 4:30 PM 3:45 PM - 4:30 PM ATM Track ATM Branding Hear from banking experts on the retail strategies for placing their bank brand on third party owned ATMs. Learn more about one of the hottest topics in the industry. Explore the economics and understand why bank branding is playing a key role in building stronger banking relationships. Moderator: Keith Myers EVP Cardtronics LP Panelists: Bryan Pisciotta VP , Automated Channels Citibank Eric D. Tambor VP, ATM and Electronic Payments Sovereign Bank James S.Walker General Manager of ATM Group PNC Bank 3:45 PM - 4:30 PM Debit Track Understanding How and Why Consumers Pay Teri Koenke will share insights from the 2006/2007 Consumer Payments Usage Study, the 20th edition of a comprehensive survey sponsored by STAR Networks Inc., a First Data company. This study provides valuable insight and information about consumers' payment behaviors, attitudes and concerns. It explores ATM and debit point-of-sale usage as well as other payment options such as cash, checks and credit cards. New this year, a market segmentation analysis was conducted with the recognition that consumers have different preferences, as it is difficult to satisfy the needs of consumers with single, mass appeal products and services. Based on analyzing behavioral, attitudinal, psychographic and socio-demographic characteristics, the survey found that consumers fall into six distinct payment preference types - cash, PIN Debit, Cash/PIN Debit, Check, Credit Card, and Signature Debit. This discussion will also provide insight into consumers perceptions around branding as it relates to payments and ATMs. Teri Koenke Vice President, Marketing, First Data Debit Services First Data Corporation 3:45 PM - 4:30 PM Prepaid Track Limiting Prepaid and Other Card Fraud The increased popularity of prepaid and debit cards also makes them more susceptible to fraud. Deterring and detecting such fraud is crucial to maintain customer confidence in card transactions. While prepaid fraud is thought of as limited, the unfortunate truth is that prepaid services have a host of fraud issues, and prepaid cards are becoming increasingly popular among criminals. This session will focus on the most recent card fraud trends and what institutions can do to limit fraud and spot suspicious transactions. Doug Johnson Senior Policy Advisor American Bankers Association 3:45 PM - 4:30 PM Emerging Payments Track Alternative Debit Approaches Retailers are increasingly at odds with a pricing system that results in ever steeper interchange costs as consumers increasingly turn to card-based payments. Retailers are eager to win back control over their card acceptance costs through their own branded programs. HSBC, a leading issuer of retailer-branded credit cards, has teamed with Tempo Payments to offer a new loyalty rewards PIN-payment debit program that allows retailers to both process card transactions at a lower cost and also uniquely reward their customers with an affinity-based payment solution. In this session, find out how and why HSBC is utilizing Tempo's network to deliver its OptiPay card solution to retailers. Daniel Eckert Head of Venture, Acquisition & Development HSBC Card and Retail Services Mike Grossman CEO Tempo Payments, Inc. 4:30 PM - 4:35 PM Session Change Break Concurrent Sessions 4:35 PM - 5:20 PM 4:35 PM - 5:20 PM ATM Track Self-Service Banking Kiosks Self-service banking kiosks start where ATMs stop, adding greater functionality and convenience for customers. This session will describe two important ways in which financial institutions can utilize kiosks to enhance the customer experience. Case studies will be used to describe how these kiosks are being utilized in real-world situations with compelling results. Discussion will also include full function banking kiosks that replicate the capabilities of a teller and limited function kiosks that can be placed in branches to improve the efficiency of tellers by streamlining various basic transactions. Bill Lynch VP of Self Service Solutions Source Technologies 4:35 PM - 5:20 PM Debit Track Best Practices in Data Breach Management Data breaches have reached epidemic levels effecting millions of consumers every year. Data breaches also are expensive to manage from a card issuer's perspective and create a significant distraction from growing the business. This presentation will describe some best practices to help card issuers ensure that data breaches, and their downstream impacts, are managed effectively. Topics will include determining when/if cards be reissued; effective communications methods; effective strategies in mitigating fraud; and do's and don'ts from a PR perspective. Angela Brown SVP Fifth/Third Bank Chris Roberts Consumer Debit Card Manager Wachovia 4:35 PM - 5:20 PM Prepaid Track Consumer-Driven Healthcare Trends to Watch The shift from traditional healthcare payments to consumer-driven healthcare creates historic opportunities for the payments industry. Prepaid employee benefits programs create a gain for everyone involved, while opening up a tremendous new segment for the prepaid industry. This session will identify industry developments that are driving change in health benefits and how payments companies and financial institutions are introducing products and services to both drive segment efficiencies and capitalize on the opportunity. Stacy Pourfallah, Visa USA, will discuss how Visa is working with its member financial institutions and the healthcare industry to offer the convenience, efficiency and security of electronic payments for healthcare consumers. Stacy Pourfallah VP VISA USA 4:35 PM - 5:20 PM Emerging Payments Track The Intersection Between ATMs, Debit & Mobile Banking Mobile banking, payments and marketing are key in the intersection between existing ATM and debit banking transactions. This session will address the three waves in mobile financial services and how it relates in the existing marketplace while exploring mobile banking and customer self-service; mobile payments and how they enable cell phones to initiate payments in the physical, point of sale and virtual worlds; and mobile marketing ways to utilize two-way interactive functionality for "review and release" transactions, alerts, loyalty programs, instantaneous location-specific offers, electronic coupons and the like. Richard K. Crone Founder Crone Consulting, LLC 5:20 PM - 6:45 PM Networking Reception 6:45 PM Dinner with Tony Hayes & Partners Join Tony Hayes and his partners for the annual conference dinner, in what is sure to be a fun and thought-provoking evening
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Friday, October 05, 2007
Continental Breakfast 8:15 AM - 9:30 AM EFT Network Showcase One of the Forum's highlights is the annual Network Showcase where the leading U.S. payment networks offer their perspectives on the changing marketplace, what banks and credit unions should do to succeed in this environment and why FIs should partner with their organizations. The discussion will also cover:
Moderator: Tony Hayes Conference Chairman Presenter: G. Kirk Ergang SVP STAR Network, First Data Network Jim Hanisch EVP, Network Operations & Corporate Development & CAO CO-OP Financial Services Stacey Pinkerd SVP, Consumer Debit Products VISA USA Patricia Preston SVP MasterCard Worldwide Steve Rathgaber President & COO NYCE Payments Network, LLC David Schneider President PULSE EFT Association, LP 9:30 AM - 10:00 AM Networking Break Concurrent Sessions 10:00 AM - 10:45 AM 10:00 AM - 10:45 AM ATM Track ATM Operational Excellence: Improving the Efficiency of the ATM Network Improving the efficiency of your ATM network is key for the long-term success of your business. There are several options for ATMs and thorough analysis needs to be done to determine the efficiency program that each ATM fits into. Hear from ATM USA as they outline their unique solution to improve Wachovia's ATM network, covering issues such as providing a new billing structure to allow higher accuracy in predicting costs and how using and revamping exsisting Wachovia ATM machines could be converted to this new system without a costly system-wide machine replacement. Brian Buerger VP and ATM Operations Project Manager Wachovia Brad Nesbit Director of Managed Services ATM USA 10:00 AM - 10:45 AM Debit Track Trends in Merchant and Consumer Debit This session will cover trends in the relationships between consumers and merchants, specifically updates in safeguarding account data; next steps to securing true contactless network relationships; and other hot topics in the marketplace today. Bruce Cundiff Senior Analyst Javelin Strategy & Research 10:00 AM - 10:45 AM Prepaid Track International Trends in Prepaid: Where are the Next Growth Markets? As more people around the globe look for safe, secure and convenient payment tools, prepaid products are often their first choice. Corporations, governments, retailers, healthcare, insurance and financial institutions are all looking for ways to reduce the costs of cash and checks and deliver more efficient alternatives. As one of the largest prepaid providers in the market, TSYS will share its experiences in Japan, Europe and the Americas. Chris Truelson SVP, Business Development, Strategy and Marketing TSYS Prepaid 10:00 AM - 10:45 AM Risk Management & Compliance Track Perspectives on Card Payments Best Practices Our panelists will interact with the attendees to discuss best practices in the card payments business from the perspective of a card association, a payments processor and a PCI and SOX examiner. The panel will offer opening comments on several related subjects from each of their perspectives and open the floor to questions and commentary from the attendees. Moderator: Paul Turgeon VP Dove Consulting Panelists: Rick Dakin President Coalfire Mike Herman Chief Compliance Officer Chase Paymentech Carol Jonak VP, Debit Business Management MasterCard Worldwide 10:45 AM - 10:50 AM Session Change Break Concurrent Sessions 10:50 AM - 11:35 AM 10:50 AM - 11:35 AM ATM Track Essential Elements of Effective ATM Cash Management As financial institutions struggle with the rising costs of feeding the currency supply chain for their ATM networks, implementing an effective cash management strategy is more important than ever. Reducing the cost of currency requires a holistic approach to streamlining cash replenishments, transporting cash securely, and integrating with other service providers. Pendum Inc., in partnership with its customer Compass Bank, will provide an overview of several critical considerations for financial institutions seeking better control of their ATM cash levels, including: how today's advanced forecasting and route scheduling capabilities can maximize the efficiency of cash replenishments; how to safeguard ATM cash, employees and customers to reduce fraud and theft; and how to reduce ATM downtime by keeping everyone who touches the ATM on the same page. Robert Malik EVP Pendum, Inc. Robert Shaw VP Compass Bank 10:50 AM - 11:35 AM Debit Track The Future of Debit This session will investigate the results of the 2007 Debit Issuer Study, a comprehensive study of the U.S. debit card industry commissioned by PULSE. This study offers insights into the current state of the debit card industry, as well as issuers' outlook on the future of debit cards. The study results cover topics ranging from issuer performance benchmarks and growth strategies to tools and techniques for managing risk. Debit card fraud trends, debit fees and debit rewards programs also will be addressed. Leah Henderson EVP, Sales PULSE EFT Association 10:50 AM - 11:35 AM Prepaid Track Prepaid Issuers Panel This panel with leading prepaid card issuers will discuss the pros and cons of different prepaid card programs including gift cards, payroll cards, incentive cards and healthcare cards. The panelists will share their thoughts on how they see the market evolving and tactics to stay ahead. Moderator: T. Jack Williams President eCommLink, Inc. Panelists: Ashish Kurani VP, Strategy & Planning, Wholesale Internet & Treasury Solutions Wells Fargo Chris Martin Obopay Kevin Mullins SVP, Electronic Services IBC Bank 10:50 AM - 11:35 AM Risk Management & Compliance Track Debit Security in the PCI Age Within the past 18 months, two separate data compromises at brand name retailers have radically altered the risk/reward paradigm which structured banker's beliefs in debit security. Despite major emphasis on fraud protection, issuers of debit and credit cards continue to feel the pain of data breaches, re-issuance costs and card holder anxiety. This session will provide the audience with insights into what happened and root causes; preventive techniques; the industry reaction; and how will this impact your PCI review. Bruce Sussman Senior Manager & PCI Market Leader Crowe Chizek, LLP 11:35 AM - 11:40 AM Session Change Break Concurrent Sessions 11:40 AM - 12:20 PM 11:40 AM - 12:20 PM ATM Track A Credit Union Perspective on the ATM Market ATMs are a critical delivery channel for credit unions, emphasizing member convenience without fees. But typically with fewer ATMs than banks, how can and should credit unions utilize ATMs to best serve their members? This panel will explore the role of ATMs from a credit union perspective, including ATM placement strategies; advanced functionality; and to "Fee or not to Fee." Moderator: Jim Hanisch EVP, Network Operations & Corporate Development & CAO CO-OP Financial Services Panelists: Kim Engman Associate VP, Network Services Navy Federal Credit Union Don Gray President CU Anytime, LLC Jon Kirk Payment Services Manager Utah Community Credit Union 11:40 AM - 12:20 PM Debit Track Best Practices in Retailer-Funded Rewards and Bank-Retailer Partnerships The new direction in rewards programs revolves around retailers that fund rewards at a significantly higher rate than traditional bank-funded models. However, these rewards programs only work to the extent top-tier retailers agree to participate. Blockbuster, US Bank, and Affinity Solutions will tell you the secrets to making a partnership work. Hear first hand:
Moderator: Jonathan Gagliano EVP Affinity Solutions Panelists: Cheryl Hintz Vice President U.S. Bank Scott Johnson Senior Vice President Blockbuster Jonathan Silver Affinity Solutions President & CEO 11:40 AM - 12:20 PM Prepaid Track Migrating Government Disbursements from Check to Card U.S. Bank began issuing prepaid cards in place of government child support enforcement program checks in 2001. Since that time, U.S. Bank has grown to be a leader in the state government disbursement card space enabling states to save money by significantly reducing their check issuing and processing expenses. As the applications and markets evolved, so have the requirements for prepaid card programs. In this discussion, Mr. Venturo will cover the key elements to a successful government program, differences between various government administered programs, and key considerations in offering and managing such programs. Dominic Venturo SVP, Chief Innovation Officer, Retail Payment Solutions U.S. Bank 11:40 AM - 12:20 PM Risk Management & Compliance Track Network ATM Rules and Protecting the Payment System This session will provide an overview of Network ATM Rules--their present state and the drivers behind them. Additionally, the session will cover emerging trends in ATM risk, such as new types of transaction fraud, and share insights about what Networks do to combat these trends. Kevin Carroll Senior Business Leader, Debit Channel Management MasterCard Worldwide 12:20 PM Conference Concludes |














