Amy has over 18 years experience in banking, all of which has been through the U.S. Bank legacy. She is currently Senior Vice President responsible for 127 In-Store retail branch locations across 4 states in the Southwest footprint of U.S. Bank. U.S. Bank’s In-Stores are in 19 states and now exceed 500 in number.

Eskander Matta is Senior Vice President in the Internet Services Group (ISG) of Wells Fargo. He is responsible for managing the ISG Online Payments, Mobile Banking and Business Internet Services teams. Eskander previously managed online sales functionality and the customer experience across wellsfargo.com.

Jim McCormick is a founder and president of FMCG. During Jim’s 25+ years of consulting he has built expertise in disciplines ranging from strategy to acquisitions to marketing to MIS. Often a keynote speaker at major conferences, he is an acknowledged thought leader in retail banking and has authored over 25 white papers on banking.

Theo Moumtzidis is a managing vice president of FMCG and a leader in the firms Retail Banking Practice. Over his 15 years of consulting, Theo has advised banks, finance companies, investment banks, credit card issuers, and private equity funds in the U.S., Europe, and Australia/New Zealand.

Shaun Pond joined IBT in 1989 as a retail specialist, assisting financial institutions in partnering with retailers. As SVP, Shaun manages client relationships for the Western region. Over his 18 year tenure, he has helped clients in developing branches of all formats ranging from 135 square feet to over 5,000 square feet in size.

Jerry grew up on a dairy farm up the Satsop Valley and says he learned everything you really need to know via the business end of Holstein cows.

Betty Rengifo Tucker is Executive Vice President for Retail Banking Operation in the Western Market. During her nineteen-year career in Financial Services, Rengifo Tucker has held senior level positions in Retail, Business Banking, and Strategic Planning.

Luz L. Urrutia is the President and Chief Operating Officer for Banuestra. In this position, Luz has direct responsibility for the P&L of the branches, operations, compliance, sales and marketing, customer service, product development, training and community outreach.

Terry Zink is executive vice president of affiliate administration for Fifth Third Bancorp while maintaining his duties as president and chief executive officer of Fifth Third Bank Chicago, one of the fastest growing affiliates in the Fifth Third Bancorp network. He joined the company in January 2005 after serving nearly 17 years with Wells Fargo & Company. His most recent position was executive vice president/region president of Wells Fargo Bank, Nebraska.

Mark has been quoted extensively in the financial press and is a renowned keynote speaker and chairperson at financial services events and conferences around the world. He has chaired the US Branch Banking Conference since its inception.