Mark has been quoted extensively in the financial press and is a renowned keynote speaker and chairperson at financial services events and conferences around the world. He has chaired the US Branch Banking Conference since its inception.

Mark’s financial services career began in 1979 when he joined HSBC in the United Kingdom. During his nearly 13 years at the bank, Mark held a variety of senior business management and operational roles within the bank’s Retail Banking and Card & Payment Services divisions.

In 1991, he joined MasterCard International in Brussels, Belgium, and was responsible for Europe-wide marketing, business/IT management and commercial services.

Since 1997, Mark served consecutively as President & CEO of two leading US financial services research and consulting firms, including Boston-based TowerGroup from 2000 – 2004.

Mark joined Fiserv in December, 2004, as Corporate Senior Vice President – Market Development.

He was born and educated in Wales, UK. He has a Bachelor’s Degree in Finance and is an Associate Member of the Chartered Institute of Bankers in the UK. He also has Diplomas in Marketing, Business Administration and Human Resources. He is married with three children and lives in Massachusetts.