Alexander J. Black is a senior partner and the head of strategy for CSC’s Customer Solutions Practice. He is responsible for CSC’s sales, marketing and service offerings that comprise CRM. Mr. Black has over 25 years of broad-based experience in information systems, finance, sales and marketing.  He has specialized in directing consulting engagements that develop a client’s vision and strategy and transform business processes and information systems to achieve the organization’s growth objectives.

Mr. Black developed CSC’s Customer Intelligence solution offerings as a growth generator for organizations. Customer Intelligence comprises customer information consolidation — for a single view of the relationship — and the ability to identify actionable customer insights that drive longer lasting and more profitable customer relationships.Mr. Black is a member of the Advisory Board of the CMO Council and has collaborated with the following clients on behalf of CSC: AT&T, Bristol-Myers Squibb, ConAgra, Dell, DirecTV, DuPont, DST, Flowserve, International Flavors and Fragrances, JPMorgan Chase, Hewlett-Packard, Novartis, Sun Microsystems, Sunoco and The Vanguard Group. Mr. Black holds a B.A. from Westminster College and an M.B.A. from Rutgers University.