Jeffrey Green is editor of Card&Payments, the flagship magazine for SourceMedia's Payments Group. Mr. Green also is Group Editor of ATM&Debit News, a weekly e-newsletter also published by SourceMedia.

Before joining SourceMedia in 1996, Mr. Green spent nearly a decade writing for AHA News, a weekly newsletter for hospital executives published by American Hospital Publishing Inc., then the for-profit publishing subsidiary of the American Hospital Association.

Mr. Green graduated from Eastern Illinois University in 1982 with a Bachelor of Arts Degree in Journalism.

Jeanne Bliss is the author of the best selling book:  “Chief Customer Officer:  Getting Past Lip Service to Passionate Action.”  As “Chief Customer Zealot” for five US market leaders; Jeanne Bliss has fought valiantly to get “customer” a place on the strategic agenda; redirecting priorities and creating transformational changes to the brands’ customer experience.  She has led the achievement of 95% loyalty rates, changed customer experiences across 50,000 person organizations… and convinced even the staunchest curmudgeons to help push the customer rock up the hill. 

T.J. Sharkey is Group Head, U.S. Merchant Sales, Commerce Development at MasterCard Worldwide. Sharkey leads the merchant sales group for U.S. Commerce Development.  Previously, Sharkey spearheaded the merchant sales for MasterCard PayPass deployment. Sharkey has been with MasterCard for more than twelve years in varying financial and business development roles including Corporate Assistant Controller and North American Regional Financial Officer.

Jim McCarthy serves as senior vice president of consumer credit products for Visa USA. Working closely with Visa’s Member financial institutions and merchants, he is responsible for the coordination, deployment and management of consumer credit products and services in the United States. Until November 2004, McCarthy led Visa USA’s Emerging Products group, spearheading e-Commerce and Chip initiatives, including the launch of Verified by Visa, smart Visa and Visa Extras. Prior to joining Visa, McCarthy worked at IBM where he served as the senior client representative to Bank of America, responsible for development of joint business strategies.

Harit Talwar was named Executive Vice President of Discover Network in December of 2004. He is responsible for directing all facets of DFS’s Merchant relationships including operations, sales, product development, and Merchant marketing. He is also a member of the Discover Financial Services Global Management Committee.

Prior to assuming his role with Discover Network, Harit was the Managing Director of Morgan Stanley’s Consumer Banking Group International. He was responsible for overseeing all markets outside of the United States and led our U.K. business to a profitable trajectory, including impressive market share and a quality business that started only 3 years ago.

Jennifer Tescher is the Director of the Center for Financial Services Innovation (CFSI), launched in 2004 to bring together diverse members of the financial services industry to develop, test, and implement new ways of building long-term, profitable relationships with underbanked consumers.  The Center is a non-profit affiliate of ShoreBank Corporation, the nation’s leading community development bank holding company.  Ms. Tescher has been part of the ShoreBank family since 1996 in a variety of capacities, focused primarily on the development and implementation of new financial products and services.