INDUSTRY INNOVATION SESSION
Monday, October 19, 2009
12:15pm-1:30 pm | Room: TBD
In a continuing effort to give participants increased opportunities to gain insight into technology advancements and vendor solutions, we are pleased to continue to provide our series of IIS’s. Hosted by some of the industry's leading solution providers, these 60 minute demonstrations and discussions are a great way for participants to maximize their learning experience. Sessions will take place during lunch, Monday, October 19th, and participants will be served lunch during the presentations.
Customer Personalization Strategies to
Drive Maximum Collections Results
Presenters:
Brian Moore, Executive Director, Collections, Varolii Corporation
Sponsored by:
Every day, your customer is inundated with hundreds or even thousands of messages coming to them from multiple channels. How do you break through the communication “clutter” to not only reach your customer, but to cost effectively drive self-cure, and collections results? Learn the newest breakthrough in collections strategies, and how personalized customer communications can lower the costs of your collections programs, while significantly driving up response and self-cure rates.
Benefits for attendees:
- Learn new customer communication strategies to drive collection results
- See how one to one, personalized customer communications can drive up self-cure rates
- Discover how to increase customer satisfaction by leveraging their own communication preferences and behaviors
Note: Lunch will be served during the session and attendance will be guaranteed to the first 125 registrants. You may register at the conference registration counters.