Industry Innovation Sessions

All lunch sessions are taking place on Monday, October 19 at 12:30 PM - 1:15 PM. Sign up onsite at the Registration Desk.

Credit Scores during Volatile Times

The question of credit score stability and how well credit scores are performing in today’s severely stressed economic environment will be answered. Click here for more information.

Sponsored by:

Customer Personalization Strategies to Drive Maximum Collections Results

Every day, your customer is inundated with hundreds or even thousands of messages coming to them from multiple channels. How do you break through the communication “clutter” to not only reach your customer, but to cost effectively drive self-cure, and collections results? Click here for more information.

Sponsored by:

From Average to Best-in-Class Collections Practices: Bilingual Collections Case Study

This session shows how one company improved Hispanic collections efficiency by 40% and increased monthly collections by a factor of four. Learn how you can adopt game-changing practices to boost collections and increase customer satisfaction. Click here for more information.

Sponsored by: