A letter from the Conference Chair

For seven years, BITS, American Banker and The Santa Fe Group have been helping financial services outsourcing professionals maximize value from their outsourcing programs, examine their strategies, learn from the experts, and gain outstanding networking opportunities.

On October 27 and 28, 2008, join us in Washington, DC for the 7th Annual BITS/American Banker Financial Services Outsourcing Conference Presented by The Santa Fe Group. This year’s program brings you a star-studded lineup centered on the theme Outsourcing, Immigration and America’s Competitive Advantage: A Look at Where We Are in Public Policy and Practice.

For those who have joined us in the past, we look forward to seeing you again. For those new to our event, welcome.

Since we first offered this conference, outsourcing has grown and changed. Our program has evolved, too. With our event in the nation’s capital so close to the Presidential elections, this year we’ll keep our focus on risk management and globalization while we look at new strategies and trends in the context of regulatory practices and public policy. In particular, we’ll look at issues related to immigration and what global resource shifts mean for your organization today and tomorrow.

We’ll once again bring you “the best of the best” from the industry, focusing on these critical topics:

• Globalization: Insights about changes and trends in the global marketplace

• Leadership: Top strategies in managing human capital

• Regulations and Legislation: The regulatory and legislative landscape in 2008-09 and how it affects your organization

• Innovation: Industry initiatives that are making outsourcing more efficient

• Risk management: Best practices for protecting valuable information assets

Please join us as we once again offer the premier event in financial services outsourcing.

Best wishes,

Catherine A. Allen
Conference Chairman and Chairman and CEO, The Santa Fe Group