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Customer Experience Technology Forum:
Best Practices and Case Studies
April 9, 2013 The Westin Columbus Hotel, Columbus, Ohio

Innovation and consumer experience top the list for the most important action items to make 2013 a successful year for insurers.*

The customer experience is increasingly becoming an even more critical determinant in the growth and profit equation. Recognizing that the expectations of policyholders and agents are evolving, insurers must embark on a path that employs data, tools, process automation and user experience design across multiple capability areas to deliver holistic care at every possible touch point.

Insurance Network News and HP invite you to join a select group of industry leaders at an executive forum to learn about how other insurers are leveraging customer communications management software with core claims, billing and policy systems to provide a consistent customer experience across electronic and print channels, resulting in a better overall customer experience while reducing costs. RSVP today.

Join us for a morning filled with opportunity to learn from best practices and case studies and network with your peers. Specific case study examples, from companies like Nationwide, Guidewire and HP, will show you how insurers can increase profitability and share CCM best practices designed for your success. View the agenda.

Register today to save your seat. Space is limited at this complimentary executive event.

RSVP today!

*For more information and the Insurance Network News article click here.

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All special offers are valid for NEW registrants only and cannot be applied to current registered attendees. Offers are not transferable and cannot be combined with any other offer. SourceMedia cancellation policies apply. Please call our Customer Service department at 800-803-3424 if you have any questions.

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