Featured Speakers
Aaron Zornes
Chief Research Officer
The MDM Institute
Aaron Zornes is the founder and chief research officer of The MDM Institute. Mr. Zornes is a noted speaker and author on Global 2000 enterprise IT issues and is the most quoted industry analyst on the topics of customer data integration' (CDI), master data management (MDM), and data governance. Mr. Zornes is also the editor and lead contributor to DM Review's CDI Newsletter as well as the monthly columnist for both CDI and MDM. Prior to founding The MDM Institute, he was founder and executive VP of META Group's largest research advisory practice for 15 years. Mr. Zornes also held line and strategic management roles in leading vendor and user organizations, including executive and managerial positions at Ingres Corp., Wang, Software AG of North America, and Cincom Systems. Mr. Zornes received his M.S. in Management Information Systems from the University of Arizona.
Jim Ericson
Editorial Director
DM Review
Editorial Director, DM Review Magazine.
Jim Ericson is responsible for identifying and aligning all areas of editorial content for DM Review and for ensuring that the magazine maintains its position as a market leader in the data warehousing and information management arena. He is a primary contributor of features, interviews and editorial comment for the publication.
Ericson has a proven track record in building excellent teams and strong editorial products. Most recently, he was editorial director and senior news editor at Line56 Media, a multimedia publishing company serving consumers of e-business technology in the public and private sectors. Before joining Line56 Media, Ericson worked as managing editor at MSNBC’s Washington D.C. affiliate and was a senior morning news producer for the NBC radio network. His mainstream news background enables him to speak directly with technology consumers and to address the issues of relevance for the end-user readership.
Ericson has written extensively on a variety of topics including business intelligence, customer relationship and supply chain management, application integration, content and process management, architectures and Web services. His stories have been widely reviewed and excerpted in corporate and consulting publications, and at academic sites.
Ed Alburn
President & CEO
DataDelta, Inc.
Mr. Allburn is a 20-year industry veteran and President/CEO of DataDelta, Inc. which provides CDI-MDM consulting and patent-pending, vendor-neutral match accuracy analysis software used to analyze & optimize the match accuracy of Data Quality, CDI & MDM vendor match engines including custom, in-house match engines. Mr. Allburn has held senior technical and strategic management positions in the fields of Database Marketing, Data Quality, CDI and MDM for industry leading companies such as Metromail / Experian, the IBM TJ Watson Research Center, Firstlogic and Group 1 Software. During his career Mr. Allburn has been responsible for over 200 successful CDI projects in banking, telecom, catalog and other industries. He is an international speaker and instructor for CDI-MDM Workshops, a contributor to DM Review and other publications, and a recognized Expert Witness in the Data Quality and CDI-MDM industries.
Karen Allen
Customer Management Architect, Enterprise Architecture
Unum
Karen Allen has more than 20 years of experience in information technology in various industries including manufacturing, pharmaceuticals, finance and insurance. At Unum, Ms. Allen led a team to develop a cohesive data warehouse architecture for the disparate designs in the multiple data warehouses after the merger of Unum and Provident.
Subsequently, her focus has been on enhancing customer management for the 30-40 sources of customer data at Unum, and extending the lessons learned into other areas of master data management. Ms. Allen holds a Bachelors degree in Chemical Engineering from Penn State University.
Tom Atkinson
Principal Consultant, Customer Solution Group
D&B
Mr. Atkinson works closely with D&B’s largest customers to help them create standardized, accurate global client and prospect information that can be integrated into systems and applications that drive key business processes. He has worked at D&B for 23 years, most recently with a focus on helping customers define and create data quality standards that allow the organization to have a common set of values and attributes for customer and reference data.
Alex Black
Senior Partner, Strategic Services Group, GBS - Americas
Computer Sciences Corporation
Alexander J. Black is a senior partner and the head of strategy for CSC’s Customer Solutions Practice. He is responsible for CSC’s sales, marketing and service offerings that comprise CRM. Mr. Black has over 25 years of broad-based experience in information systems, finance, sales and marketing. He has specialized in directing consulting engagements that develop a client’s vision and strategy and transform business processes and information systems to achieve the organization’s growth objectives.
Mr. Black developed CSC’s Customer Intelligence solution offerings as a growth generator for organizations. Customer Intelligence comprises customer information consolidation — for a single view of the relationship — and the ability to identify actionable customer insights that drive longer lasting and more profitable customer relationships.
Mr. Black is a member of the Advisory Board of the CMO Council and has collaborated with the following clients on behalf of CSC: AT&T, Bristol-Myers Squibb, ConAgra, Dell, DirecTV, DuPont, DST, Flowserve, International Flavors and Fragrances, JPMorgan Chase, Hewlett-Packard, Novartis, Sun Microsystems, Sunoco and The Vanguard Group. Mr. Black holds a B.A. from Westminster College and an M.B.A. from Rutgers University.
Todd Boutwell
Senior Analyst, Customers & Markets
Vertex
Todd Boutwell is a Senior Analyst with Vertex Pharmaceuticals Incorporated headquartered in Cambridge, MA. Vertex is a global biotechnology company committed to the discovery and development of breakthrough small molecule drugs for serious diseases including Hepatitis C and Cystic Fibrosis. Mr. Boutwell has wide range of experience within the commercial side of the pharmaceutical industry ranging from marketing and analytics to IT sales operations and implementations. In addition to his CDM project management responsibilities, he is currently working to support the customers and markets group as Vertex prepares for their first commercial launch. Mr. Boutwell received his BA in Economics from Tufts University and is currently enrolled in the Carroll School of Management at Boston College.
Terry Bouziotis
SAP MDM Program Manager
Johnson & Johnson
Terry Bouziotis is currently the SAP MDM Program Manager supporting the Global J&J Consumer Companies. Mr. Bouziotis’ primary responsibility is for managing the SAP MDM Program as part of the Global Data Management Organization at J&J Consumer.
Mr. Bouziotis’ background includes more than ten years of IT experience supporting various functions. In addition, he served as Program Manager for SAP MDM at Intel Corporation for the last three years prior to joining J&J where he partnered directly with SAP as an early adopter of this critical technology.
Mr. Bouziotis holds a Bachelor's Degree in Biology and Master's Degree in Molecular Biology from Rutgers University, as well as a Master's Degree in Physical Therapy from Columbia University.
Martin Boyd
VP Marketing
Silver Creek Systems
Martin Boyd is Vice President of Marketing at Silver Creek Systems, a pioneer and leader in automated product data solutions that complement PIM and MDM solutions with a full range of solutions from initial clean-up and standardization to enrichment, translation, integration and ongoing governance across all product data domains. Martin has over twenty years experience in Product Management, Product Marketing and Marketing Communications for enterprise software companies.
Elaine Bradshaw
Senior Vice President, Data Management
Marsh USA Inc.
Elaine Bradshaw is a Senior Vice President, Data Management. Her focus, for the past 12 years, has been primarily on business-to-business information supporting strategic corporate initiatives with both the business and technology communities within Marsh. With responsibilities for data management and data integration, Ms. Bradshaw evolved and led the management of the US data and team into a global organization that now operates as one unit across three geographies. Also she has directed the firm's effort to expand its data universe to include the data integration of core company information for the entire enterprise.
Ms. Bradshaw's stewardship responsibilities span the firm's reference data ranging from company to products/services. As the leader in this area she works with other business sponsors and guides them on the use of the firm's data and best practices. She is the business owner of several proprietary systems housing core company reference information and has utilized key business colleagues to define business requirements to ensure that these systems operate at a level that supports strategic business applications. A network of these business stakeholders across geographies remains in place and is tapped into on a continual basis. Partnering with the data warehouse she continues to seek new ways to leverage the company's data asset. Lastly, she works with business and technology colleagues to align process, data and technology together to ultimately support strategic business drivers.
Thomas Brauch
Senior Director, Advanced Analytics & List Management
Oracle Global Marketing Operations & Shared Services
Thomas Brauch has over 10 years of experience in analytic marketing practices primarily in the financial services and high-tech industries. Mr. Brauch is an expert in database marketing and has developed or managed the development of sophisticated targeting and forecasting models to help companies improve their customer’s lifetime value and optimize campaign effectiveness. Prior to this position, he was Vice President of e-Commerce and Analytics at Bank of America. Mr. Brauch holds a B.S. degree in Mathematics from University of California at Berkeley and a M.S. degree in Statistics from California State at Hayward.
Mark Campbell
Solution Architect
Fortune 500 Financial Services Provider
Mark Campbell has worked in Fortune 500 financial services companies for the last 15 years in both IT and business side capacities. He has held the jobs of business analyst, project manager, program mang er, systems manger and solution architect.
Thomas V. Carlock
VP, Corporate Data Governance
AIG
Tom is the Vice President of Corporate Data Governance for AIG. Tom is responsible for the startup and the role out of the AIG Corporate Data Management Program, focused on delivering a data governance program in addition to a customer master data management (MDM) solution. Mr. Carlock served as a member of the Oracle MDM Advisory Board and speaks at several events each year and has presented at the MDM Summit for the past 3 years. Mr. Carlock’s brings real world experience from designing data governance and MDM programs at fortune 500 companies for more than 5 years and has more than 15 years experience in building various successful business and IT programs.
Bruce Chen
Chief Technology Officer
Liaison Technologies
Bruce Chen brings more than 17 years of product development and technical services experience to Liaison. He is directly responsible for the architecture, development, maintenance, and management of all Liaison solutions, including Integration, Product Information Management, Data Synchronization and Trading Services. Prior to joining Liaison, Bruce was Chief Application Architect at McKessonHBOC's STAR Operation where he developed numerous products ranging from DBMS systems, to object oriented client/server systems and component based Web applications. He received the Year 2000 Fellow Award for outstanding and sustained technical contributions. He also participated in defining Web strategy product architecture and technology standards that included the adoption of the CORBA and COM technologies. Chen holds a Master of Science degree in Computer Science from Indiana University.
Mitchell Chi
VP Life Sciences
Health Market Science, Inc.
Mitchell Chi is the Vice President of Life Sciences at Health Market Science, a leading source for healthcare provider data and advanced analytics in the United States.
With 30 years of pharmaceutical and IT industry experience, Mr. Chi has served in various leadership and executive functions for high-tech businesses. He was a Senior Director of Strategic Accounts at Oracle Corporation where he built and managed high performance teams focused on Business Intelligence, Master Data Management, data governance and CRM/SCM for the Life Sciences, Consumer Packaged Goods and telecom industries. In this role, he managed Oracle's top client base and was personally responsible for selling the first Oracle iStore for cellular customers to self provision services in 1999.
As the CEO/Founder of MicroSage, a leading sub-contractor to the DOD and DOE, Mr. Chi was responsible for the wide-spread deployment of wide and local area networks and EDW for the National Laboratories, including Los Alamos, Sandia, White Sands, Fermi and Rocky Flats facilities. MicroSage won the Small Business of the Year, Sub-contractor of the Year and Fastest Growth Apple Reseller in the US.
As a General Manager of Sage Venture Capital, LLC, Mr. Chi worked with various start-ups focused on rapid business transformations enabled by technology. He was instrumental in the successful technology transfer of the EZ Pass Automated Toll Technology from the public sector in 1993.
He began his career as a VP at Goldman Sachs and Co. and as an Audit Manager at PriceWaterHouseCoppers.
Mr. Chi holds a B.S. in Accounting and a Master in Business Administration from Columbia University. He is a frequent speaker on go-to-market strategies, change-the-game marketing and start-up business planning at industry conferences, university programs, and vendor events.
Jim Cisler
Manager, Master Data Organization
Stryker
Mr. Cisler is an 8 year veteran of Stryker Corporation. He has held multiple roles in the company, including roles in development, project management, and MDM architecture and development. Jim’s track record of success includes multi divisional project management of an Oracle iExpense implementation and leadership of the company wide development of data standards for Stryker. His current focus is on development of enterprise architecture to support Stryker’s decentralized operational model, including both customer and vendor intelligence initiatives. Mr. Cisler holds a BBA in Accounting from Grand Valley State University.
Jeff Como
Chief Information Officer
The Leukemia & Lymphoma Society
Jeff Como is the Chief Information Officer for The Leukemia & Lymphoma Society (LLS) and oversees the overall technology strategy, direction and services for the Society. In this role, he is responsible for all technical infrastructure and operations, web and applications development, business systems, telecommunications, and support services including helpdesk, call center, and application training.
After joining the Society in 2005 as the Vice President of Systems Development, Mr. Como immediately embarked on a visionary project called Mission 360 focused on overhauling the systems delivery model and transforming end-user experience in an effort to bring modernization and interconnection between disparate information systems across the Society’s enterprise.
Prior to joining the Society, Mr. Como spent 20 years working as an Information Technology manager across diverse industries building large enterprise solutions for both major corporations and dot.com startups.
Stefanos Damianakis
CEO
Netrics, Inc.
Stefanos “Stef” Damianakis, president and CEO of Netrics, is a visionary in intelligent data matching technologies with more than 20 years of experience in scientific research and business management. An entrepreneur since his undergraduate days at McGill University in Montreal, Mr. Damianakis has leveraged his unique managerial experience and strong academic base to found and grow Netrics through the burst of the Dot-Com Bubble, inarguably the modern technology industry’s most volatile and tremulous period.
Mr. Damianakis has evangelized data matching issues at notable industry events and conferences throughout the technology industry, such as the Global EAI Summit, Cerner Health Conference and Innovations in Search. Prior to joining Netrics, Mr. Damianakis was a consultant at NEC Corporation and co-founded WorkPower, Inc. He holds a doctorate and masters degree in computer science from Princeton University and a bachelor’s degree in computer science from McGill University.
Scott Dickerson
National eBusiness Manager
xpedx, an International Paper Company
Scott Dickerson has more than twelve years of experience in Product Information Management. He is directly responsible for legacy enterprise data management and Master Data Management strategy. Having managed multiple system conversions and data consolidation and normalization, Mr. Dickerson currently leads the team dedicated to repurposing master data to meet the various and diverse requirements of Sales, Marketing and Distribution Management.
Mr. Dickerson graduated with a B.A. from Xavier University.
Jill Dyche
Partner & Co-Founder
Baseline Consulting
Jill Dyché is an internationally recognized author, speaker, and business consultant. She is partner and co-founder of Baseline Consulting, a professional services firm concentrating on enterprise data issues.
Prior to co-founding Baseline, Jill worked for pioneering technology vendors Teradata and Computer Associates. In 1991 she relocated to Paris, France, which served as a base for her consulting work with companies such as Daimler, Royal Assurance, and the French national railroad. Returning to the U.S. in 1993, she helped grow Baseline from a data warehouse services firm into an acclaimed information integration provider. She is responsible for key client strategies and industry analysis in the areas of data governance, Business Intelligence, Master Data Management, and Customer Relationship Management. She counsels boards of directors on the strategic importance of information investment. Executives from companies including Charles Schwab, Verizon, and Microsoft have relied on Jill for advice on data management planning and execution.
Jill’s first book, e-Data (Addison Wesley, 2000) has been published in six languages. She is a contributor to Impossible Data Warehouse Situations: Solutions from the Experts (Addison Wesley, 2002), and her book, The CRM Handbook (Addison Wesley, 2002) is the bestseller on the topic. Jill’s work has been featured in major publications such as Computerworld, Intelligent Enterprise, Information Week, CIO Magazine, the Wall Street Journal, The Chicago Tribune and Newsweek.com.
Jill’s latest book, Customer Data Integration: Reaching a Single Version of the Truth (John Wiley and Sons, 2006) was co-authored with Baseline Partner Evan Levy, and shows the business breakthroughs achieved with integrated customer data. The book features case studies from Royal Bank of Canada, Intuit, AARP, ING Insurance, and Amgen, among others.
Jill is a featured speaker at industry conferences, university programs, and vendor events. She serves as a judge for several IT best practice awards. She is a member of the Society of Information Management and Women in Technology, a faculty member for The Data Warehousing Institute, a columnist for DM Review, and the B-Eye-Network, and a board member of CRM-A.
Kim Fahey
Senior Director of Information Architecture
R.R. Donnelley
Kim Fahey is a Senior Director within the IT organization at RR Donnelley and Sons. She has responsibility for Business Intelligence, Master Data Management and Integration Services solutions for the entire enterprise. Prior to joining RR Donnelley and Sons, she was a Practice Director at a Business Intelligence consulting firm with over fifteen years of experience in the analysis, design, construction, and implementation of enterprise systems within numerous industries including manufacturing, distribution, utility, medical and automotive.
Tony Fisher
President & CEO
DataFlux
Tony Fisher joined DataFlux in September 2000 as President and CEO. During that time Mr. Fisher has guided the company through tremendous growth to become a market-leading provider of technology for data quality, data integration, data governance and master data management.
A noted thought leader on emerging industry trends, he has authored articles for CIO Magazine, Computerworld and ZDNet and delivered keynote addresses at Customer Data Integration, Master Data Management, and Data Governance events.
Prior to joining DataFlux, Mr. Fisher was a key technology leader at SAS, providing the engineering research and development direction that helped make SAS the market leader in business intelligence software.
David Foote
CEO & Chief Research Officer
Foote Partners
David Foote’s reputation as a pioneer in IT workforce benchmark research and a keen predictive analyst began at Gartner and continued at META Group, where he co-founded and directed the firm’s CIO service and IT Compensation research practice. Mr. Foote has for the past decade led a team of senior analysts and consultants at Foote Partners, whose proprietary benchmarking research and advisory services aimed at managing IT's impact on their businesses and customers are used regularly by more than 1,200 corporations and governments. A popular featured opinion columnist, Web/podcaster, and frequent contributor to dozens of online, print and televised media sources, Mr. Foote’s research-backed analysis and predictions on IT market behavior and workforce trends reach a weekly global audience of business and technology professionals. The firm’s IT Skills and Certifications Pay IndexTM is North America’s oldest and most comprehensive continuously updated survey of pay and market demand for 340 IT skills, including MDM, and its IT Insider Workforce Intelligence series is a industry leader for incisive compensation and workforce trends analysis.
Bence Gazdag
GPO, Customer Data Quality Management
Oracle Global Marketing Operations
Bence Gazdag is the global process owner (GPO) for Oracle’s customer data quality management project. Mr. Gazdag has held this position since 2004 when Oracle merged all of its financial and CRM instances and created a global single system instance. The new global instance required close collaboration and standard processes among all lines of business around data management. Mr. Gazdag heads the virtual global task force which was formed to create a successful data quality roadmap and data governance model. Tough challenges are still ahead but to date the data quality program has been very successful. Mr. Gazdag also manages the systems and business intelligence teams for Oracle Marketing.
Mr. Gazdag joined Oracle in 1999 working in marketing operations to drive system implementation, data management and reporting projects. Throughout his carrier he has implemented and managed various CRM products, data marts, prospecting databases, business intelligence dashboards and KPIs.
Eric J. Hansen
Financial Business Manager – Finance Data Governance
Nationwide Insurance
Eric Hansen has served in various Financial Management & Reporting capacities for seven years including Data Governance, Close Operations, Management Reporting, and Master Data Management for Financial Institutions. Mr. Hansen has been heavily involved with two large-scale Finance ‘Transformation’ projects, with primary areas of expertise being in Master Data Management and Financial Reporting. He is currently a leader of the Finance Data Governance team for Nationwide Insurance, responsible for the integrity and content in more than 1,100 master data tables throughout Nationwide’s suite of financial applications.
Mike Holmes
Director, System Development
Fingerhut Direct Marketing
Michael Holmes is the Director System Development at Fingerhut Direct Marketing, a national direct marketer. In his six years with Fingerhut, Mr. Holmes has lead the development and integration of several enterprise wide applications that helped resurrect the Fingerhut brand and support critical business processes in Finance, Credit, Marketing, Inventory control, BI and Operations. Most recently, Mr. Holmes led the successful integration of a Product Information Management tool (PIM) to manage data related to thousands of Fingerhut’s product codes and SKUs.
Winston Hsiao
Technical Director
Siperian, Inc.
Winston Hsiao started with Siperian from its inception as one of its original engineers. Since moving into solutions delivery, he has consulted at more than a dozen Fortune 500 companies, helping them to define and achieve their MDM vision. These companies range across industries and include financial, pharmaceutical, high tech and retail corporations. He is currently the Technical Director and still advises on various projects. Prior to joining Siperian, Winston worked as a software developer for other high tech firms.
Majd Izadian
Lead, Enterprise Data Quality and Governance
Cisco Systems
Majd Izadian is currently managing the Enterprise Data Quality and Governance team at Cisco Systems. He is leading a team accountable for Data Management Methodology and Certification, Metadata Management, Enterprise Data Governance Framework, and Data Quality Management. He and his team have been working with global management and stakeholders at Cisco in training and implementation of data governance best practices and standards. His Data Management Methodology is now a standard at Cisco for enterprise data certification and base lining.
Todd Jefferson
Enterprise Architect, Business Intelligence & Global Data Management Strategy
Groupe Michelin
With almost 30 years experience in Management Information Services, Mr. Jefferson brings to the table a broad range of knowledge and first hand experience from almost every facet of the IT landscape.
For the last 22+ years, Mr. Jefferson has worked for Michelin in various roles including Data Center Manager, Director of IT Security & Strategic Architecture, Director of Decision Support Services, Director of Help Desk Services, Director of Applications Development Coordination, and has twice served as IT Director for two Michelin wholly owned subsidiaries.
For the last three and a half years, Mr. Jefferson has been responsible for Enterprise Architecture for Business Intelligence worldwide and is also serving as Program Manager in charge of directing Michelin’s Global Data Management strategy.
Andrew Kapochunas
Leader, Customer Data Quality, US Sales
D&B
Andrew Kapochunas, who has been involved in direct response marketing since 1978, has been, for ten years, a high-level interface at D&B between product development, D&B’s specialists and consultants, and large customers. As a product developer, he designed D&B’s standard cleanse, match and append product: “Optimizer.” As a trainer, he helps D&B’s sales force and specialists understand how to interpret and leverage the results of D&B products and processes. As a consultant, he helps some of America’s largest corporations maximize their Customer Data Integration efforts by leveraging D&B’s data cleansing and enriching products.
He joined D&B in 1999 after ten years at Database America, acquired by infoUSA in 1997. As VP, Database Marketing, he acted as infoUSA’s chief marketing consultant, managing a group which trained 300+ salespeople to understand and sell analytical services, on-line relational marketing databases, merge/purge, data enhancement and postal processing. From 1989-1993, as VP, Sales & Marketing for Database America’s Ed Burnett Consultants division, he successfully applied database marketing techniques to the firm’s National, Wholesale and Retail divisions.
Mr. Kapochunas was also, for three years, VP, General Manager, AZ Marketing, Connecticut – where he worked with, among others: Fidelity Investments, Bloomingdale’s, J. Crew, Victoria’s Secret and American Airlines. He was also, for three years, VP, List Brokerage at List Services Corp., Connecticut, where his major clients included Reader’s Digest.
He came to the vendor’s side after 13 years in publishing, the first eight as a writer and editor, the last five as an Associate Publisher, responsible for circulation promotion, merchandise sales, advertising, and production for five tabloids with over a million subscribers, as well as for a quarter-million-member book club.
Mr. Kapochunas has been a frequent speaker for 25 years on domestic and international data quality maintenance, on matching, on demographic/ firmographic enhancement, segmentation and database marketing. Recent venues: DM Days in NY (6/08); Oracle Applications Users Group (OAUG) conference (4/08, Denver); IBM Information on Demand (IOD) Conference (10/07, Las Vegas).
Pascal Laik
VP, MDM Product Strategy
Oracle Corporation
Pascal Laik is the Vice President of Oracle Master Data Management (MDM) Product Strategy. His group’s responsibilities include the direction of Oracle’s investment in the Master Data Management area as well Oracle’s MDM go to market strategy. His group is also in charge of supporting Oracle MDM sales, marketing and services effort. Prior to that position Mr. Laik led the Customer Data Integration (CDI) Oracle/Siebel practice in EMEA. This responsibility included sales and delivery of CDI based solutions and projects. Prior to that position, Mr. Laik was Product Line Manager in the CDI/UAN product at Siebel within the Product Marketing organization. In that respect Mr. Laik was in charge of the product direction, development and marketing of the CDI Business Integration Applications across horizontal and vertical Siebel product lines. Prior to this position, Mr. Laik was the product manager for the Siebel Customer Order Management product line. Before Siebel, Mr. Laik worked 8 years in Consulting including 4 years with Andersen Consulting in Paris and Chicago as a Senior Consultant and 4 years with PricewaterhouseCoopers in Paris as a Manager. As a consultant, Mr. Laik directed and participated in a wide range of team-based engagements ranging from IT strategy to design and implementation of enterprise front-end and back-end solutions in the high-tech, media, government and banking industries. Mr. Laik has a Master of Science in Engineering from Ecole Nationale Superieure de Techniques Avancees (ENSTA), Paris France and a Master in Business Administration (MBA) from the Wharton School from the University of Pennsylvania where he graduated with a major in Finance in May 2000 with distinction. Mr. Laik has been awarded the Siebel Star for exceptional contribution to the Siebel Product Marketing organization as well as the Siebel Chairman’s Circle award.
Evan Levy
Partner & Co-Founder
Baseline Consulting
Evan Levy is a partner and co-founder of Baseline Consulting, a professional services firm concentrating on enterprise data issues. He is an acknowledged expert in the field of data integration and the technology architectures that support it.
Evan has spent his career leading both practitioners and executives in delivering a range of IT solutions. In addition to his executive management responsibilities at Baseline, he regularly oversees high-profile systems integration projects for key clients such as Charles Schwab, Verizon, State of Michigan, and CheckFree. He also advises software vendors—including Oracle, IBM, and BEA Systems—in the areas of product planning, and continues to counsel the executive and investment communities in the use of applying advanced technologies to key business initiatives.
Evan has been published in a wide array of industry magazines and has spoken about a range of technology delivery experiences at leading industry events. In addition to being a featured speaker at vendor events, he has presented at the American Marketing Association (AMA), the CRM Association, and DAMA International. He is a faculty member of The Data Warehousing Institute. His recent presentations have focused on emerging technologies such as Enterprise Application Integration, Enterprise Information Integration, data warehousing, service oriented architectures, XML, and enterprise service buses. He also focuses on the financial payback of IT investments and his recent talk, “Finding the Vein of Pain: Quantifying ROI for IT Initiatives” has resulted in command performances across the U.S., and has spawned a radio interview on SkyRadio.
Evan is co-author of the book, Customer Data Integration: Reaching a Single Version of the Truth, which describes the business breakthroughs achieved with integrated customer data, and explains how to make CDI work The book features case studies from Royal Bank of Canada, Intuit, AARP, Overstock.com, and Amgen, among others.
Kris Linn
Enterprise Architect Advisor, IS Planning & Architecture
Hess
Kris Linn is an Enterprise Architect and the leader of the Master Data Management and Business Intelligence program for Hess Marketing & Refining. Mr. Linn has over 20 years of broad-based experience in information systems and business processing. He previous positions have been a developer, information architect, syndicated loan research analyst, relationship manager, senior business analyst and senior project manager for prominent investment banks, global consulting companies, and top tier brokerage houses.
Chris Lucas
VP, CDI Solutions
D&B
Chris Lucas is recognized as a subject matter expert in the areas of CRM and Customer Information Management with specific expertise in data quality, data integration and data enrichment. Mr. Lucas’ expertise is based on more than 19 years of business-to business information and technology experience. At D&B, he is currently Vice President, Customer Data Integration Solutions, for D&B’s Sales & Marketing Solutions. In this role Mr. Lucas is responsible for product management and pre-sales technical consulting for D&B’s data integration solutions. He has been with D&B for 9 years and prior to his current role was AVP – Consulting Services, managing a team of 25 technical pre-sales consultants. Before joining D&B, he held various management positions for 10 years at InfoUSA. Over the last decade, Mr. Lucas has led engagements with many Fortune 500 companies, helping them improve their customer information for the purposes of creating and maximizing customer relationships and revenue opportunities.
Al MacDonald
President
NominoData
With more than 12 years of experience in the AML Market, Mr. Macdonald has architected, project managed and implemented the Anti-Money Laundering systems used by some of the largest financial institutions in the world. He was previously Chief Technical Officer for Regulatory Data Corporation (RDC), which filed five patents based on his design and methods. Prior to RDC, he spent six years at Compliance Data Center/Equifax directing their application development and computer centers. Mr. Macdonald also worked in the city of London architecting, marketing and project managing networking computer solutions to financial institutions.
William McKnight
Partner, Information Management
Lucidity Consulting Group
William functions as Strategist, Lead Enterprise Information Architect, and Program Manager for complex, high-volume full life-cycle implementations worldwide utilizing the disciplines of data warehousing, master data management, business intelligence, data quality and operational business intelligence. Many of his clients have gone public with their success story. William is a Southwest Entrepreneur of the Year Finalist, a frequent best practices judge, has authored more than 150 articles and white papers and given over 150 international keynotes and public seminars. His team’s implementations from both IT and consultant positions have won Best Practices awards. William is a former IT VP of a Fortune company, a former engineer of DB2 at IBM and holds an MBA.
Aaron Mahimainathan
Senior Director, Platform Marketing
SAP
Aaron Mahimainathan is Senior Director, platform marketing for SAP. In this role, he focuses on master data management and enterprise information management marketing and strategy. Previously he held positions in product management including product strategy and definition of the SAP MDM product. He has over 12 years of experience in technology consulting, product marketing, management and strategy. Prior to Joining SAP, Mr. Mahimainathan led the data quality product line at Siebel Systems’ as part of their customer data integration (CDI) solution. Prior to Siebel, he held senior consulting management positions at Oracle Corp. where he led several implementation projects for Oracle’s ERP and CRM solutions with focus on the telecommunication industry. Mr. Mahimainathan holds a MBA from University of California, Berkeley and a MS in Engineering from State University of New York, Syracuse.
Jim Majure
MDM Development Lead
Stryker
Jim Majure is an independent software consultant specializing in enterprise Java applications. He has over 20 years of experience in many fields including manufacturing, finance, and insurance.
Ramesh Menon
VP, Technology Strategy
Intelligent Search Technology, Ltd.
At Intelligent Search, Ramesh Menon is responsible for product strategy and engineering teams focusing on developing the next generation of data quality and data management products. Mr. Menon has over 15 years of experience in identity resolution & data quality and the application of such technology to global implementations. Prior to Intelligent Search, he held senior positions in product management, business development and strategy at Search Software America and Identity Systems. Most recently he was general manager of the Americas business for Identity Systems Inc., Mr. Menon was a key part of the management team that transformed and grew Identity Systems - leading to its acquisition in the largest value transaction of an identity resolution company to date.
Steve Minor
Enterprise Application Development & Integration Architect
Weyerhaeuser
Steve has over 18 years IT experience, with the focus over last 10 years on enterprise application development and integration with the past 3 years being focused on MDM. As the MDM solution architect and technical team lead, he has taken a written strategy to implementation, including vetting requirements, vendor analysis, tool selection, architecture, design, build and deployment.
Gokula Mishra
Senior Principal and Chief Technologist, Information Management Practice
Hewlett-Packard Company
Gokula Mishra has more than 25 years of experience as a management consultant and an enterprise architect in developing and implementing business driven IT strategies, architectures and enterprise wide cross-functional as well as Enterprise Information Management solutions. He has designed and implemented solutions for large global enterprises involving application development, systems integration and conversion, enterprise application integration (EAI) across ERP, CRM & SCM, enterprise data models, Data storage and movement, information lifecycle management, master data management, meta data management, Data Quality management, Data Governance, business intelligence/enterprise data warehousing (BI/DW),ETL, data mining, predictive analytics, sales and marketing process automation and optimization. He has designed and delivered offshore-based solutions for global companies involved with implementation, upgrade and customization of enterprise applications (ERP, CRM), custom software development & testing, enterprise application integration (EAI), BI/DW and enterprise application maintenance & support. His industry expertise includes Financial, Insurance, Pharmaceutical & Healthcare, Chemical, Manufacturing, Utilities, Retail, CPG, Petroleum &Energy, Telemarketing and Government.
He currently works in the Information Management Practice of Hewlett-Packard as a Solution Architect in the Health & Life Sciences Practice out of their Chicago office.
Peter Muller
Senior Technical Analyst
CHUBB
Mr. Muller currently acts as the functional architect for processes relating to identity resolution in Chubb’s CDI system. He joined Chubb over 14 years ago during the development of the company's successful customer relationship management application, and pioneered the transformation of this highly-integrated system to a service-oriented architecture beginning in the mid-nineties. Prior to joining Chubb, Mr. Muller spent 9 years developing project management and transportation-related software applications for the Port Authority of New York and New Jersey.
Bill O'Kane
Enterprise Information Management
Merrill Lynch
After fifteen years as a Data Warehouse/Business Intelligence Architect and Project Manager in the financial services industry, and four years as a Product Manager at a major software vendor, Bill O'Kane had the opportunity in 2001 to spend three years at Metropolitan Life Insurance Company overseeing the data architecture for a ground-breaking enterprise implementation of DWL’s Customer product (subsequently known as IBM’s Websphere Customer Center (WCC), and more recently as IBM’s Infosphere MDM Server). After completing the initial implementation, Mr. O'Kane went on to manage a CDI project for Morgan Stanley Global Wealth Management. He is currently the Architect and Project Manager in Merrill Lynch Enterprise Information Management (EIM) for the MDM implementation described in this presentation, as well as functioning as an advocate and internal consultant for MDM in the enterprise as a whole. Mr. O'Kane received his BS in Mathematics from Sacred Heart University in Fairfield, Connecticut, with minors in Computer Science, Operations Research, and Economics.
Catherine Pedersen
Director of Product Marketing
D&B Purisma
Catherine Pedersen is the Director of Product Marketing for the Purisma Technology Group at D&B. In her role she provides product line support for program strategy, sales readiness and focuses on converting positioning into key market messages and launching products. Prior to joining D&B Catherine owned the Customer Master program at Business Objects and consulted for several years with Microsoft helping them to implement their Customer Master program.
Jim Phillips
Senior Technical Consultant
D&B
Jim brings 25+ years of operation, consulting and team leadership in designing and deploying integrated IT solutions. Jim has delivered solution thru both small start-ups and large technology driven organizations into manufacturing, financial, transportation, communication and healthcare related industries. Today he is helping D&B customers realize the value of D&B products and services focused on MDM and CDI initiatives.
Jim Plas
Group Vice President
Acxiom CDI Group
Jim Plas joined Acxiom in April of 2006 and brings with him many years of experience as a services marketing and sales executive with a track record of developing and executing successful product strategies, optimizing existing portfolios and driving growth through utilization and enhancement of existing channels. He has proven results in managing a global portfolio, developing and driving alliance relationship and delivering world class service to Fortune 100 customers.
Jim is one of the company’s key thought leaders in Customer Data Integration, services sales, strategic and operational planning, product marketing and management and alliance development.
Jim is a graduate of Kansas University. He resides in Austin, Texas with his family.
Dan Power
Founder
Hub Solution Designs, Inc.
Dan Power is president of Hub Solution Designs, Inc., a management and technology consulting firm specializing in developing and executing master data management (MDM) and data governance strategies.
Prior to founding Hub Solution Designs, he was the general manager for Dun & Bradstreet's strategic alliance with Oracle Corporation.
Mr. Power has twenty years of experience in management consulting, enterprise applications, strategic alliances, marketing, corporate strategy, project management and entrepreneurship at companies like Deloitte & Touche, Computer Sciences Corporation, eCredit and Parson Consulting.
He has worked with Oracle's MDM, ERP and CRM platforms for more than twelve years. He is frequently an invited speaker at technology conferences and has written several articles for publications such as DM Review. He regularly advises clients on developing & implementing high impact MDM strategies.
He studied Computer Science at Princeton University, and earned a Bachelor of Science in Entrepreneurial Studies from Babson College in Wellesley, MA.
Albrecht Powell
Senior Director, Data Management & Architecture– Global
Accenture
Albrecht Powell is the global director for Accenture's Enterprise Data Management organization within Accenture Information Management Services and leads Accenture’s SAP Master Data Management/Data Engineering group. During his 19-year career with Accenture, Mr. Powell has led extensive initiatives to help transform global companies through reengineering, new strategy directions, ERP solution implementations and outsourcing.
Dileep Srinivasan
Director & Practice Leader, Customer Solutions Practice
Cognizant Technology Solutions
Dileep Srinivasan is the practice leader for CDI & Customer Analytics at Cognizant Technology Solutions. With over 25 years of experience in the consulting practice, Mr. Srinivasan has contributed extensively to organizations, helping them derive strategic benefits and greater return on investment from their IT investments. He has been a key speaker at many global conferences covering wide varieties of topics such as strategic outsourcing, change management, call center management and managed operations. In his current role, he is involved in building industry specific CDI-MDM solutions, establishing data governance principles and establishing key partnerships to enable better value addition. Mr. Srinivasan has also provided key solutions to clients in the data governance and stewardship areas.
Ed Todd
Data Warehouse Manager
NEMOURS
Ed Todd leads a team transforming data from clinical and operational systems into a cohesively structured data warehouse serving clinical and operational business intelligence and performance measurement initiatives. This large, robust store of treatment-related clinical and financial data, across a variety of diseases affecting children, enables prospective and retrospective analyses to determine best practices, preferred treatment care sets, and improve the children’s health with one high standard of quality. Nemours has started to integrate data and metadata from operational systems into an enterprise repository with a rich set of tools for simplified presentation. With over 440 clinicians and 4000 employees, Nemours is one of the nation's largest pediatric subspecialty groups serving children during 1+ million patient visits per year. With 10 years data warehouse experience (25 in IT), Mr. Todd currently chairs the HIMSS Knowledge Management SIG. His previous industry experience includes Financial Services, Manufacturing, Higher Education, and Government.
Upen Varanasi
CEO
Riversand Technologies
As Co-Founder and CEO, Upen Varanasi is responsible for setting the overall strategy and vision for Riversand. Mr. Varanasi also holds overall responsibility for all day to day operations of Riversand. Being one of the founders of the company and an early innovator in the area, Mr. Varanasi brings extensive experience in the areas of PIM, PLM and Content Management. Prior to this, Mr. Varanasi oversaw various roles within Riversand, such as Engineering and Implementation Services. Prior to Riversand, he worked with enterprise software companies such as Trilogy Software and EDS-PLM across industry verticals such as Automotive, Industrial Manufacturing and Oil & Gas. Mr. Varanasi holds a Bachelors degree in Mechanical Engineering from the Indian Institute of Technology (IIT) at Chennai and a Masters degree in Mechanical Engineering from the University of Missouri.
Peter Winters
VP IT, Enterprise Data Management & Information Delivery
Avon Products Inc.
Peter Winters is the enterprise IT leader for Avon's BI, Data Warehousing, MDM and Data Architecture functions. Mr. Winters is also the enterprise leader for Marketing and Finance systems. He has been a member of Avon's IT Council - providing governance for the global IT function - since joining the Company in 2000. Prior to joining Avon, Mr. Winters led Applications Delivery and Support for Pepsi-Cola International, after having developed his career there as an IT project manager. Prior to Pepsi, he managed the delivery of internal and external IT audit services for PepsiCo and Coopers & Lybrand, respectively. He began his IT career at the U.S. Department of State. Mr. Winters holds a BA in International Affairs from The George Washington University.
Terry Young
Senior Director, Global Data Services
Merck
Terry Young currently is a Senior Director leading Merck's Global Data Services organization and is responsible for enterprise data strategy, data planning and engineering, data solution delivery, data operations and support, and enterprise data governance. Throughout his 20-year career he has attained several awards for his business, technical and scholastic achievements.
Mr. Young published a technology and process patent for his design of the Electronic Markets Business Interchange System -- a process that takes historical data from transactions systems, associates this historical information with marketing and industry data to create a forecasting capability for decision support systems.
Mr. Young remains an active member of the professional and local community serving as a Board Member of the Martin Luther King Civic Center in Bridgewater NJ. He is a leader in the Philadelphia Area Computer Society; member of the Project Management Institute, Institute of Management Consultants and National Contract Management Association.
Mr. Young graduated Magna Cum Laude with a B.S. in Computer Science from Temple University in Philadelphia, PA.