Drawing upon a diversified background in market research, marketing, consulting and education, Howard is responsible for the design and delivery of Customer Loyalty engagements for clients, with a particular focus on the financial services sector.

Jack heads the Los Angeles office of Frank N. Magid Associates. In that role, he oversees strategic research and consultation to the entertainment industry including leading broadcast networks, cable channels, gaming companies as well as mobile service and content providers. Jack founded the Millennial Strategy Program in 2004.

Vanessa Gail Perry, MBA, PhD, is an Assistant Professor of Marketing at the George Washington University School of Business, and teaches courses in Consumer Behavior and Marketing Research.

Adam founded Serverside after misinterpreting an advert for a card solicitation that he thought allowed him to design the appearance of his card but actually only allowed him to choose his financial options.

Mason Carpenter has served in several product management and business consulting roles during his four years with ID Analytics. Prior to joining ID Analytics, he worked for nearly 10 years at Capital One. While at Capital One, Carpenter worked in a variety of roles driving both fraud and credit risk management efforts.

With over 20 years experience encompassing the financial services and marketing industries, Bill Hanifin leads Customer Growth LLC as Managing Director. The company specializes in development and implementation of marketing programs that are custom, measurable, and profitable for clients.

Mr. Johnson is the SVP for mBlox over seeing the commercial teams in the Americas and the Asia Pacific region. mBlox is the global leader in SMS message delivery and the associated financial transaction processing.

Rodney Mason, CMO, managing director of hawkeye, provides thought leadership for retail, financial services, packaged goods, technology and the entertainment industries.

Tim McAlpine is a passionate credit union movement cheerleader. Tim has extensive experience in the credit union marketing and communications business. As chief strategist, visionary and team leader at Currency Marketing, North America’s leading credit union marketing agency, Tim is a creative thinker with a history of developing marketing concepts that work for credit unions.

Craig McLaughlin is the president and CEO of Calif.-based Extractable, a Web strategy consultancy. In his position, McLaughlin leads the day-to-day activities of a team of expert Web consultants that serve the financial services and high technology industries.

Dan O'Malley is a financial services executive with a background in strategy, new product development, and quantitative marketing. He is CEO of PerkStreet Financial, a start-up bringing innovative rewards to consumer checking accounts.

Rene Pelegero is senior director of industry relations and strategy for the financial services department at PayPal. In this role, he is responsible for managing PayPal's relations with the financial services industry, and defining the strategies that will maximize the benefits provided by these financial networks.

Jim has been with Brotherhood Bank for 10 years. Brotherhood Bank has targeted younger customers by introducing new products, by emphasizing online banking capabilities and by developing a culture in the Bank that places an emphasis on providing financial solutions for life.

Jeremy Rabson is a strategy and market research professional with deep experience in financial services. He is the founder of InLytics Consulting, a firm that specializes in helping financial services companies pursue new markets and improve operational performance.

Scott has served as the Information Systems Research & Development Manager for Central National Bank since 2005. In this role, he oversees the Bank's technology efforts including locating, evaluating, and developing new products and services.

Ben Rogers is the driver of the Filene Research Institute’s CU Tomorrow project, which studies ways to attract younger members, employees and volunteers to credit unions. He is also the director of the Institute’s 30 Under 30 leadership group. Ben is chairman of the National Directors Convention, one of the credit union industry's largest trade shows, and a former editor of The CEO Report. Ben holds a Master’s degree in Journalism from Northwestern University and graduated cum laude from Brigham Young University with degrees in English and Philosophy.

Tracy Schoenadel joined TNS in February, 2000 and was responsible for evaluation of sports, events and sponsorship for TNS until June 2007. She was the Executive Director of the industry-leading ESPN Sports Poll and worked with some of the top companies in sponsorship, along with several major leagues.

Amy Stanton has seven years of marketing experience, four in the credit union industry. She is currently the Assistant Vice President of Marketing at Connex Credit Union in New Haven, Connecticut overseeing the organization’s marketing, advertising, public relations and business development initiatives.

Chris Winfield is President and Co-Founder of 10e20, an Internet marketing company that specializes in social media and search marketing services and is based in New York & Florida. He is considered to be one of the leading authorities on social media marketing in the world today. Chris has been featured in multiple articles by The Wall Street Journal, The New York Times, USA Today, Investor’s Business Daily, The Boston Globe and over 100 other media outlets. Chris runs a popular blog (10e20.com/blog) that covers SEO & social media marketing and is a columnist for Search Engine Land.