8:00 AM - 9:00 AM
Registration and Continental Breakfast



9:00 AM - 9:15 AM
Chairman's Welcome

Mark Friedman
President and CEO
Peppercoin



9:15 AM
Keynote Address


Robert Owen Carr
Chairman and CEO
Heartland Payment Systems



10:00 AM
Peppercoin Comments

Mark Friedman will present findings from the 4th Annual Consumer Survey conducted by Ipsos Insight, which examines consumer small payments usage and preference. In addition, he will address changes and trends in the small payments marketplace since last year’s conference and provide his insights into the evolving nature of prepaid and loyalty programs in everyday, frequent spending merchant environments.



10:15 AM - 10:45 AM
Morning Networking and Refreshment Break



10:45 AM
Cash-to-Card: Lessons Learned

Panelists will talk about growing revenues through card acceptance and also about the challenges in doing so: getting an acquirer; managing transaction costs; learning how to use - securely and appropriately - consumer card data to better understand customers.

Moderator:
Michael Friedman
Director, Emerging Technologies
Mercator Advisory Group

Panelists:
Robert H. Baker, Jr.
Vice President, Financial Services
Coinstar, Inc.

Christian Campbell
Senior Vice President of National Sales
Chase Paymentech Solutions

Carl Stauffeneger
Senior Vice President
KeyBank

David E. Tryder
Interactive and Relationship Marketing, Dunkin' Donuts
Dunkin' Brands, Inc.



11:30 AM
Enhancing Loyalty for Everyday Purchases: Building Incremental Business

This panel will feature customer loyalty experts as well as merchants and card issuers speaking about designing loyalty programs to reward customer behaviors that build incremental business. It will also address the issue of when loyalty programs work in small ticket environments and identify specific best practices for different markets.

Moderator:
John Gaffney
Editor
1-to-1 magazine

Panelists:
Kevin Anderson, PH.D
Manager, Decision Sciences
Carlson Marketing

Michael Lavoie
Executive Vice President, Commercial Client Services
Epsilon, an Alliance Data Company

Robert Passikoff
Founder & President
Brand Keys, Inc.

Matt Talbot
Vice President, Product Management
TSYS Acquiring Solutions

Richard Thomson
Vice President, MIS
Garden Fresh Restaurant Corporation


12:15 PM - 1:30 PM
Luncheon for all Participants



1:30 PM
Keynote Address

Stacey Pinkerd
Senior Vice President of Consumer Debit Products
Visa USA



2:15 PM
Prepaid Approaches: What's Working

Prepaid and stored value products have seen impressive growth in recent years in the form of gift cards. This session will examine prepaid opportunities in the context of small payments merchant environments. The panel will provide perspectives on the migration from cash to card transactions, including the consumer and merchant experience with prepaid card products; explain the distinction between branded and proprietary cards; and discuss various innovative approaches to prepaid, including virtual stored value and loyalty programs.

Moderator:
Anil Aggrawal
Chief Executive Officer
Prepaid Media

Panelists:
Andrew Crowe
Vice President, Global Prepaid Product
MasterCard Worldwide

Jeremy Kuiper
Managing Director, Stored Value Solutions
BankFirst

Gus Rancatore
Proprietor
Toscanini's

Robert Skiba
Executive Vice President, General Manager
Stored Value Systems



3:00 PM - 3:30 PM
Afternoon Networking and Refreshment Break



3:30 PM
Payments Evolution in Transit

The transaction landscape in transit is changing rapidly – what was once manual is now automated; what was once coin-based is now card-based. Leading transit operators and infrastructure partners will discuss the evolving payments strategies and new projects being deployed in transportation services, a key small payments industry.

Moderator:
David Douglas Stone
Board Advisor and Head of Business Development
Peppercoin

Panelists:
Greg Garback
Executive Officer, Department of Finance
Washington Metropolitan Area Transit Authority

Paul Korczak
Chief Officer, MetroCard Sales Operations
New York City Transit

Michael Nash
Vice President
ACS Government Solutions

Craig Roberts
Electronic Fare Collection Manager
Utah Transit Authority



4:15 PM
The Investment Landscape in Payments: Why Now

This panel will feature investment executives who will speak about investing in new payment initiatives. Panelists will speak to what they look for in a payments-related technology company; what lessons they've learned from previous investments and where within the large and changing payments ecosystem they think there is the most potential for value.

Moderator:
Jim Leroux
Partner
First Annapolis Consulting

Panelists:
Richard Aiello
Senior Operating Executive
Welsh, Carson, Anderson, & Stowe

Ben Cukier
Partner
FTVentures

W. Thomas Smith, Jr.
Managing Partner
Total Technology Ventures



5:00 PM
Conference Wrap-Up



5:00 PM - 6:30 PM
Reception