Advisory Board
Doug Arfmann
Vice President
GC Services
Doug has been in the financial services industry for over 20 years and is based in Chicago. He was previously Vice President of Sales for Arrow Financial Services, a division of Sallie Mae (the student loan giant). His focus is primarily on purchasing a wide range of receivables in the U.S. and Canada. As one of the nation's largest debt buyers, Arrow is engaged in many different asset classes and with large lending institutions. Prior to joining Arrow, Doug worked for GC Services and directed their sales efforts for pre and post charge-off outsource programs. Doug also has extensive management experience with TRW, which is now known as Experian.
Pat Carroll
Chairman
Nationwide Credit, Inc.
Pat joined Nationwide Credit, Inc. (NCI) on August 5, 2003 as Executive Vice President with responsibility for defining and setting strategic marketing direction, as well as serving as the key contact and relationship manager for the company's top clients.
Steve Leckerman
Chief Operating Officer, Executive Vice President - Global Services Organization
NCO Group, Inc.
Mr. Leckerman has overall responsibility for the direction, management, and performance of NCO's operations. Since joining NCO in 1995, his comprehensive knowledge of the business process outsourcing industry has been essential in the rapid growth of NCO. Among his accomplishments are the successful implementation and management of programs for several top-tier clients, including the U.S. Department of Education, and the development of companywide performance monitoring methods and procedures.
Thomas A. Lee III
Managing Partner
Becket & Lee LLP
Tom is a Managing Partner in the Malvern, PA, firm of Becket & Lee LLP, which specializes in nationwide representation of creditors and the servicing of their accounts in bankruptcy matters. Having represented creditors for over 20 years, Tom is a frequently requested speaker on creditors' rights and bankruptcy issues.
Sean McVity
Managing Partner
Garnet Capital Advisors
Sean McVity is a managing partner of Garnet Capital Advisors, LLC, a New-York-based financial-services firm providing in portfolio-sale and capital-raising advisory services in the distressed debt market.
John Sanders
Principal & Founder
Bridgeforce, Inc.
John has spent his career managing the implementation of high-profile projects that support mission-critical initiatives. These business process re-engineering and technology application initiatives include: advanced credit scoring and fraud detection in the U.S. and U.K, core processing, data warehousing and analytics, reporting, collections, and customer management systems.
Darren Waggoner
Editor
Collections & Credit Risk Magazine
Darren Waggoner is the chief editor of Collections & Credit Risk magazine and CCR Newsline. He is a veteran writer and editor with 10 years experience covering the collections and debt-buying industries. He spent eight years in the newspaper business as an editor and reporter and won 17 Associated Press writing and newsroom leadership awards in Indiana, Ohio and Texas. He is a graduate of Indiana University and lives in Chicago with his wife and 18-month-old daughter.