For 2007 We Present The Major Players In Financial Services to Share...
"The Differentiating Best Practices of the Market Leaders"
The industry-defining event for senior executives in retail financial services
Hosted by:
William Taylor
Cofounder and Founding Editor
Fast Company magazine
Coauthor, Mavericks at Work: Why
the Most Original Minds in Business Win
The Symposium's tracks are designed to stimulate deeper conversations about the best practices introduced by the featured speakers. Unlike the often unrelated track sessions at most conferences, each of our concurrent sessions will be led by its own industry expert who will provide a 15-minute overview of current industry trends. From there, each track session will logically build on the next to provide you with a complete body of knowledge on today's most important areas of retail financial services:
Track 1: Small Business Banking
Capturing Missed Business Banking Opportunities
What would the value be if you could identify the business banking opportunities not recognized and fulfilled within your organization? Hear the results of recent research highlighting the most common gaps in banker's ability to capture and act on the financial needs of business owners. This interactive session will help you to build actions for immediate implementation by learning key focuses that directly impacts your bottom line.
Led By: Results Consultant, Wanda L. Queen, Cohen Brown Management Group
Track 2: Distribution
What if you could discover the recipe for developing and implementing a delivery channel strategy that provides your financial institution with its best chance to win in tomorrow's financial services marketplace?
During this session, hear about - through real-world examples - the likely future role of the branch and its place within the "multi-channel" arena we do business in. Find answers to the question, "What's next for online banking?" and review how industry leaders are addressing challenges associated with security, privacy and further adoption of "remote" banking by consumers and businesses.
Led By: Mark Sievewright, Corporate Senior Vice President, FiServ
Track 3: Employee Engagement
Moving Beyond Employee Satisfaction
Today's employees want a meaningful culture, a good manager, clear expectations, and the opportunity for growth and development. When these conditions are present, organizations experience higher levels of employee engagement, leading to improvements in retention, productivity, customer engagement, revenue, and profitability. This track will demonstrate best practices from organizations that have made employee engagement a priority and how these improvements have led to business outcomes.
Led By: Teresa Tschida, Global Practice Leader, Financial Services Industry, The Gallup Organization
