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INDUSTRY INNOVATION SESSION

March 10, 2008
12:15-1:45 pm

In a continuing effort to give participants increased opportunities to gain insight into technology advancements and vendor solutions, we are pleased to continue to provide our series of IIS’s. Hosted by some of the industry's leading solution providers, these 75-90 minute demonstrations and discussions are a great way for participants to maximize their learning experience. Sessions will take place during lunch, Monday March 10th, and participants will be served lunch during the presentations.

Room: Players BC

Strategies for Profitably and Efficiently Accelerating
the Cross Sell of Mortgages in Your Branches

Presenters:

Paul McCarthy
Head of Retail Solutions, PHH Mortgage

Ken Alverson
Vice President, First Manhattan Consulting Group

Jeff Kniese,
Senior Vice President, Mortgage Lending, Integra Bank

Chan Peterson,
Executive Vice President, Head of Community Banking, Banco Popular

James M. Cameron,
Partner, STRATMOR Group

Mortgage continues to be a core product that banks and credit unions must offer to significantly deepen customer relationships and increase cross-selling opportunities. However, the current mortgage environment continues to be a challenging one. Senior leaders are facing critical decisions regarding the best way to effectively utilize their branch sales team for mortgage cross sell. Questions abound—do I expand my loan officer sales force? Invest in new technology? Do consumers really apply on line and or over the phone? A bank may also face the challenge of retaining the customer when its treasury group sells the loan to national competitors.

PHH Mortgage has years of experience developing, refining and delivering effective outsourcing solutions that enhance mortgage profitability while providing an exceptional customer experience. In this session, Paul McCarthy will moderate an informative panel discussion with leading bank executives, First Manhattan Consulting Group, and STRATMOR Group to address the following questions:

Note:  Lunch will be served during the sessions and attendance will be guaranteed to the first 75 registrants. You may register at the conference registration counters.
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