INDUSTRY INNOVATION SESSION
Monday, October 29, 2007
12:15 – 1:30 pm
In a continuing effort to give participants increased opportunities to gain insight into technology advancements and vendor solutions, we are pleased to continue to provide our series of IIS’s. Hosted by the industry's leading solution providers, these 75 minute demonstrations and discussions are an ideal way for participants to maximize their learning experience. Sessions will take place during lunch on Monday, October 29, 2007. Participants can help themselves to a buffet lunch served outside the session rooms.
ROOM – Los Angeles/Miami/Scottsdale
The Customer Rules!
Delivering a Positive Customer Experience, everytime
Join D&B for a thought provoking discussion of the tools you can use across the customer lifecycle
Like any business, small business customers expect their bank to know who they are at every point of interaction -- every time they do business. Fortunately, the more you know about your customers, the more efficiently your financial insitution can engage with them. Consider all you can do when you know everything you should about your customers:
- Tailor your acquisition efforts
- Better manage your portfolio
- Meet Compliance Imperatives
As small business customers continue to become more sophisticated, many institutions have adopted operating models and processes that enable them to highly integrate their efforts with this important customer segment. We’ll discuss some of the latest tools and techniques you can use to bring the pieces together.
Note: Attendance is limited to the first 50 registrants. Please register when you check-in at the conference registration counters. A Buffet Lunch will be available.