Conference Agenda
Thursday, November 05, 2009
11:00 AM - 6:45 PM
Registration Opens
12:00 PM - 1:00 PM
VantageScore Onsite Webinar
Credit Scoring and Mortgage Modifications: What Lenders Need to Know
This webinar provides insight into the impact of various mortgage restructuring programs on consumers' credit scores, including the government sponsored modification programs, short sales, foreclosures, and bankruptcy. Further scenarios are discussed, showcasing the range of score changes based on the financial magnitude of the restructured events. A final area of the webinar focuses on how a consumer may rehabilitate their score in order to gain access to reasonably priced credit.
Sponsored by
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Sarah F. Davies
SVP, Analytics & Product Management
VantageScore Solutions, LLC
2:00 PM - 4:00 PM
Peer Collaboration Closed Door Session
Don't miss a unique opportunity to brainstorm, network, and share insights in small peer groups. Attendees will be divided based on their institution's asset size to discuss a short list of relevant topics. (For mortgage lender/servicers only)
4:00 PM - 5:00 PM
Opening Keynote
Mary C. Coffin
EVP Loan Servicing & Post Closing
Wells Fargo Home Mortgage
5:00 PM - 7:00 PM
Networking Reception
Friday, November 06, 2009
7:30 AM - 8:30 AM
BREAKFAST BRIEFING
Streamlining the Modification Process Through Automation
The mortgage industry is facing its greatest challenge in more than 75 years. The turbulent economy and real estate markets have created a widespread need for loan modifications to help prevent foreclosures and stabilize the economy. As a result, servicers are experiencing unprecedented loan modification volumes. Servicers are challenged to ensure their modifications meet the HAMP requirements, and where HAMP does not apply, determine the next path for the most optimal workout solution. This panel will show servicers how to better manage this volume without additional infrastructure or manpower and address how to apply automation and analytics to existing infrastructure and processes to significantly improve loan workout success.
Sponsored by:
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8:45 AM - 9:00 AM
Chair's Welcome
Mark Fogarty
Group Editorial Director
National Mortgage News
9:00 AM - 10:15 AM
Mods, Mods and More Mods - Achieving Sustainable Loan Modifications
Moderator:
Terry Couto
Partner
Newbold Advisors
Panelists:
Robert Appel
EVP, Servicing
Nationstar Mortgage
Todd Emerson
CEO & President
Springboard Nonprofit Consumer Credit Management
David Lo
Director, Mortgage and Investment Service practices in the Financial Services and Insurance Division
J.D. Power and Associates
Duwaine Thomas
Director of Servicing Management
Fannie Mae
Paul Williams
Director, Loan Modifications
GMAC ResCap
10:15 AM - 10:45 AM
Refreshment Break
10:45 AM - 11:30 AM
Lessons Learned: Loan Mod Review by Senior Bank Auditor
Until recently, loan modification volumes were manageable. Now that the government has required loan modifications as a primary alternative to foreclosure, banks are struggling to keep up with the demand. How do banks ensure that they are not taking undue risk to meet government demand? During this session, we will discuss the auditor's approach to viewing the bank's practices used to mitigate risk with loan modifications and any lessons learned.
Chris A. Bezold
VP/Financial Audit Senior Manager
Fifth Third Bank
11:30 AM - 12:15 PM
Special Presentation: State of the Economy and Its Impact on Loan Modifications
Frank E. Nothaft
Chief Economist
Freddie Mac
12:15 PM - 1:45 PM
INDUSTRY INNOVATION LUNCH SESSION
HAMP Loan Modification Services
Servicers today are facing greater pressure to increase the number of loan modifications being offered, while not substantially increasing the aging of their delinquencies. Lengthy cycle times are resulting in a large number of borrowers entering a stated Trial Period Plan versus a Verified Trial Plan. This approach has created a tremendous backlog of stated trial offers and has hampered the industry's efforts to convert HAMP candidates into fully executed loan modifications.
Sponsored by:
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1:45 PM - 2:30 PM
Detection & Prevention of Fraud in the Loss Mitigation Process
There are many issues currently facing the industry and there really are no formal controls in place for servicers to follow with respect to modifications and what to be on the alert for. This panel of experts will share their most current insights on how the servicing industry is tackling fraud.
Moderator:
Jay A. Loeb
Vice President and a principal owner
National Creditors Connections, Inc. (NCCI), Lake Forest, Calif.
Panelists:
William Brewster
Director, Mortgage Fraud Program
Fannie Mae
Chris Day
Special Agent, Mortgage Fraud
Federal Bureau of Investigation
Ann Fulmer
Vice President Business Relations
Interthinx
2:30 PM - 3:15 PM
Ensuring Loan Mod Compliance
Missteps are inevitable. Processing 3-4 million loan mods over the next 2 years with numerous compliance standards laid out by the state, federal gov't, investor and regulator; quality control and speed are going to take a hit. This panel of experts will help in gaining more clarity by addressing the most current and upcoming areas of compliance you need to know about.
Moderator:
Terry Ross
Director Regulatory Compliance
Barrett Daffin Frappier Turner & Engel, LLP
Panelists:
Connie Childs
Vice President, Servicer Advocacy Group
Radian Guaranty, Inc.
J.B. Hollenberg
Senior Vice President
Citigroup Mortgage
Compliance Control Director, Real Estate Lending
Francis J. Liddy, Jr. (Frank)
Vice President
Genpact
3:15 PM - 3:45 PM
Refreshment Break
3:45 PM - 4:30 PM
To Modify or Not to Modify: Understanding strategic defaulters
The ongoing credit crisis has been associated with numerous stories of consumers who walked away from their homes as prices plummeted. Was this behavior 'strategic' or were these borrowers really distressed? Experian® and Oliver Wyman have developed a unique perspective on this problem by analyzing the delinquency patterns of hundreds of thousands of consumers before and after they become delinquent on their mortgage. Servicers should develop a detailed understanding of strategic defaulters and other segments of mortgage defaulters, and use that as input into their loan modification strategies. This session will describe our recent analysis and recommendations on how servicers can incorporate these findings into their loan modification programs
Inderpreet Batra
Senior Engagement Manager
Oliver Wyman
4:30 PM - 5:15 PM
Engaging at-risk Borrowers
At the end of the day, successful loss mit begins and ends with meaningful borrower contact. In this interactive session, participants focus on unique approaches to increasing loan mod output. From high-touch servicing methodologies to unique borrower outreach campaigns, panelists will describe today's current challenges in the loss mit environment.
Moderator:
Jay A. Loeb
Vice President and a principal owner
National Creditors Connections, Inc. (NCCI), Lake Forest, Calif.
Panelists:
Nigel Brazier
President
Acqura Loan Services
Greg Hebner
President
MOS Group, Inc.
Steven Horne
Founder and President
Wingspan Portfolio Advisors, LLC