Streamlining the Modification Process
Through Automation
Friday, November 6, 2009 | 12:15 pm - 1:45 pm  
Room: Cambridge

Sponsored by:

Presenters:

 Mark Young, Senior Client Solution Executive

Suzanne Arden, Senior Delivery Program Manager

Ryan Battles, Project Executive

 

Session Description

Servicers today are facing greater pressure to increase the number of loan modifications being offered, while not substantially increasing the aging of their delinquencies.  Lengthy cycle times are resulting in a large number of borrowers entering a stated Trial Period Plan versus a Verified Trial Plan.  This approach has created a tremendous backlog of stated trial offers and has hampered the industry's efforts to convert HAMP candidates into fully executed loan modifications.
IBM Lender Business Process Services, Inc., a wholly-owned subsidiary, offers a comprehensive, fully compliant, private-label, loan modification solution offering a high touch borrower experience focusing on cycle times and pull through.  This is combined with our latest technology featuring an automated HAMP waterfall, discrete tasking with systematic due dates and a Borrower Portal which allows for increased visibility and participation in the process.  Our offering is designed to give servicers immediate scale and improved quality of execution.